Returns & Exchange
Ascend Nutrition makes every effort to secure and ship your order. However, despite our best efforts, the merchandise can still be damaged during transit. If you feel your order was damaged, contact customer service to issue a report. We have evolved since our inception – but our culture has stayed strong. For us, the customer comes first. We not only pride ourselves on our lightning-fast shipping, but we also offer outstanding customer support.
You can exchange the unopened item(s) within 7 days of the purchase date. Shipping charges of the product to be exchanged are to be borne by the consignee. Your item must be in its original unused and unopened condition to be exchanged.
Refunds
Since we pride ourselves on selling 100% original and authentic products, we offer a money-back guarantee if the customer finds the product counterfeited. When exchanging an apparel item; item(s) must be unworn and unwashed. Keep free of signs of wear and stains.
Sale Items
Only regular priced items may be returned or exchanged. Sale items cannot be returned or exchanged.
Exchanges
You can exchange the unopened item(s) within 7 days of the purchase date. Shipping charges of the product to be exchanged are to be paid by the customer. Your item must be in its original unused and unopened condition to be exchanged. Since we pride ourselves on selling 100% original and authentic products, we offer a money-back guarantee if the customer finds the product counterfeited. When exchanging an apparel item; item(s) must be unworn and unwashed. Keep free of signs of wear and stains.
